IMPACT 360, LLC
Specialized IT Services for Orthodontic Practices
IMPACT 360, LLC delivers comprehensive, HIPAA-compliant technology solutions designed exclusively for orthodontic offices — so you can focus on creating healthy smiles.
A Technology Partner Built for Orthodontics
IMPACT 360, LLC has spent several decades earning the trust of orthodontic practices across the United States. We are not a generic IT firm — every solution we build, every system we support, and every team member we train is shaped by one industry: orthodontics.
Managing partners John Mayhew and Cameron Martin bring hands-on expertise in orthodontic workflows, practice management systems, and healthcare compliance. Our team understands the unique digital challenges your practice faces and delivers tailored infrastructures that grow with you.
Learn More About UsWhat Sets Us Apart
- Exclusively focused on orthodontic practices
- Deep knowledge of OrthoTrac, Dolphin, Ortho2 & Cloud 9
- HIPAA-compliant infrastructure from day one
- 24/7/365 after-hours emergency support
- Relationship-driven, not transactional
- Real human tech support — no automated runaround
End-to-End IT Solutions for Your Practice
From daily IT support to full infrastructure design, IMPACT 360, LLC covers every layer of your practice's technology needs.
Managed IT Support
On-site and remote IT support fully customized to fit your practice's daily workflow. Get responsive, expert help whenever you need it — no ticket queues, no delays.
HIPAA Compliance & Security
Layered encryption tools, antivirus deployment, and secure email hosting that keep your patient data protected and your practice fully compliant with federal regulations.
Practice Management Software
Expert integration and support for OrthoTrac, Dolphin, Ortho2 Viewpoint, Cloud9, and more — including setup, training, and ongoing enhancement guidance.
Infrastructure Design & Planning
Building a new office or remodeling? We create technology blueprints and infrastructure roadmaps that are scalable, reliable, and optimized for orthodontic workflows.
VoIP Phone Systems
User-friendly Voice over IP solutions that keep your staff connected with patients across all locations — installed, configured, and supported by our team.
Encrypted Cloud Backups
Comprehensive encrypted cloud services that secure patient data, images, and office documentation across all your practice locations — automatically and continuously.
Complete, Ongoing IT Support — 24/7/365
Our flagship 360Care program ensures your practice is never left without support — day, night, weekend, or holiday.
Network Monitoring
Your network is watched around the clock so issues are caught before they impact your patients.
Encrypted Email
Stay HIPAA-compliant with fully encrypted email hosting protecting every patient communication.
Security & Antivirus
Industry-leading antivirus tools deployed and managed by our team to defend against cyberattacks.
Cloud Backup Recovery
Encrypted backups for all patient records, images, and documentation — always recoverable.
How We Onboard Your Practice
Getting started with IMPACT 360, LLC is simple. We guide you through every step so your team experiences minimal disruption and maximum confidence.
Discovery Call
We learn about your practice's current infrastructure, software stack, team size, and unique needs.
Custom Technology Plan
Our team designs a tailored IT roadmap that matches your goals and scales with your growth.
Implementation
We deploy your infrastructure — on-site or remotely — with minimal disruption to daily operations.
Training & Handoff
Your team gets hands-on training so everyone understands and feels confident with the new systems.
Ongoing 360Care
We remain your dedicated IT partner with 24/7 monitoring, support, and continuous improvements.
Practices Trust Us Because We're Different
We are not a catch-all IT vendor. Every element of our service delivery is designed around the specific realities of running an orthodontic practice.
Real Human Support
When you call, you reach an experienced technician — not an automated system or overseas call center.
HIPAA-First Approach
Compliance is built into everything we do — not an add-on. Your patient data is always protected.
Decades of Experience
Over 30 years supporting orthodontic practices gives us unmatched insight into this specific field.
Available When You Need Us
24/7/365 emergency support means that no matter when something goes wrong, we are there for you.
Multi-Location Support
Managing one office or a multi-site group practice? We scale seamlessly to support all your locations.
Nationwide Service
From Tennessee to the West Coast, IMPACT 360, LLC supports orthodontic practices across the entire U.S.
Proficiency in the Tools Your Practice Relies On
IMPACT 360, LLC maintains in-depth knowledge of the leading orthodontic and healthcare software platforms — so your systems always run at peak performance.
Frequently Asked Questions
Have questions about our services? Here are answers to what orthodontic practices ask us most.
Does IMPACT 360, LLC work with practices outside of Tennessee?
Yes — we provide IT services to orthodontic practices across the entire United States. Whether you are on the East Coast, West Coast, or anywhere in between, our remote and on-site capabilities allow us to support your practice effectively nationwide.
What practice management software does your team support?
We specialize in the platforms orthodontic offices rely on most: OrthoTrac, Dolphin Imaging & Management Solutions, Ortho2 Viewpoint, and Cloud9. Our team manages setup, integration, updates, and troubleshooting across all of these systems.
How does IMPACT 360, LLC help my practice stay HIPAA compliant?
We build HIPAA compliance into the foundation of every solution we implement. This includes encrypted email hosting, encrypted cloud backups for patient records and images, antivirus deployment, secure network configurations, and ongoing monitoring to maintain your compliance posture.
What does the 360Care program include?
Our 360Care program is a comprehensive managed IT support package that covers your network, hardware, software, security, and encrypted backups — across all your practice locations. It includes 24/7/365 access to our expert technology team, including after-hours emergency support, so your practice is never left without help.
Can you help with a new office build or practice remodel?
Absolutely. Our project consulting service covers new office builds and remodels from the ground up. We develop scalable technology blueprints and infrastructure plans that set your practice up for long-term operational success — before the first piece of equipment is installed.
What kind of support response time can I expect?
Our standard business hours are Monday–Thursday 8 AM – 6 PM EST and Friday 8 AM – 1 PM EST. Outside of these hours, 360Care clients have access to 24/7 after-hours emergency support with direct access to our expert team — not an answering service.
Is IMPACT 360, LLC only for single-location practices?
Not at all. We actively support both single-location practices and multi-site orthodontic groups. Our infrastructure solutions are designed to scale across multiple offices, ensuring consistent performance, security, and compliance throughout your entire organization.
How do I get started with IMPACT 360, LLC?
Getting started is easy. Reach out to our team by phone, email, or through our contact page. We will schedule a discovery call to learn about your practice, discuss your needs, and outline a plan built specifically for you — no pressure, no one-size-fits-all packages.
Ready to Elevate Your Practice's Technology?
Partner with IMPACT 360, LLC and gain a dedicated orthodontic IT team committed to your practice's performance, security, and peace of mind.
Schedule a Free ConsultationSMS & Text Message Disclosure
By providing your phone number and submitting a contact request, you agree to receive text messages from IMPACT 360, LLC related to your inquiry, service updates, appointment scheduling, and practice support communications. Message and data rates may apply. Message frequency varies.
To opt out of text messages at any time, reply STOP to any message you receive from us. For assistance, reply HELP or contact us directly at [email protected] or +1 878-867-7232.
We do not sell or share your personal information or phone number with third parties for marketing purposes. All communications are sent in accordance with applicable laws and regulations. For more information, please review our Privacy Policy at impact360.com/privacy.
Legal Business Name: IMPACT 360, LLC | Address: 150 Uptown Square Suite C, Murfreesboro, TN 37129 | Phone: +1 878-867-7232 | Email: [email protected]
Frequently Asked Question
What services does IMPACT 360, LLC offer?
We specialize in providing high-quality Orthodontic IT tailored to meet the needs of the Tech Support. Whether you need, we’ve got you covered.
How can IMPACT 360, LLC benefit my Tech Support business?
Our Orthodontic IT is designed to help you improve efficiency, enhance customer satisfaction, and drive success in your Tech Support. We focus on delivering solutions that align with your goals.
Q: How can I get started with IMPACT 360, LLC?
Getting started is easy! Simply contact us through our website, give us a call, or visit us in person. Our team is ready to assist you with the best Orthodontic IT for your needs.
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